CONSIDERING the SERVICES of a CAREER COUNSELOR
THE CAREER COUNSELING PROCESS
1. The First Session and Career Interview.
The purpose of the initial session, or the intake interview, is to gain
as much information as is needed to help you make effective and
appropriate decisions about your career. At the initial intake
interview the career counselor may begin by looking at how you perceive
yourself at work, at school and/or at home, and if there are other
factors that may be affecting your career at the present time. For
example, a career counselor might delve into the education and
occupations of the client's family members.
Because of their circumstances, especially those over which they have
no control, some clients may feel depressed. There may even be
substance abuse problems or issues relating to the client's home life
that affect work performance. A good career counselor is cognizant of
these possibilities and others and is prepared to help the client get
help with issues that may get in the way of making effective career
decisions.
When career counselors are trained in mental health counseling, they
may deal with personal problems as well. For example, when entry-level
job seekers have pressure on them from parents, the full-service career
counselor may meet with other family members so that everyone in the
family will be supportive in the likes and dislikes of the person
seeking help. The career counselor continually monitors the client's
feelings with the main emphasis on support and helps the client
understand that it is desirable to be himself or herself, not just what
other people want him or her to be. The trick, of course, is to know
the difference. This is where the career counselor's expertise is
invaluable. She or he can help you sort through all those pieces of
yourself so that you can determine who you are and what you want.
Positive thinking yields positive results. Your counselor might very
well engage in creative exercises throughout the counseling process to
encourage support and have fun during the entire career search process.
She or he is well versed in helping you help yourself toward a rewarding
and fulfilling life. In order to do this, though, you and your
counselor must first set some goals.
2. Setting Career and Life Planning Goals.
A very important part of the initial counseling session or the first
session or two thereafter is that of setting goals. What do you expect
from the process of career counseling? What do you want to accomplish
first? After a certain amount of sessions, what can you expect? As you
and your counselor collaborate on goal setting, you are working together
as a team. There are no surprises. You and your counselor may work
hard, but through commitment to the counseling process your goals will
be met.
Typically, people who seek career counseling have only a limited amount
of experience in the workplace and limited exposure to different types
of careers. This is especially true of the exploratory-age client.
Surprisingly, this may also be true of many more experienced 30's
Transition and Mid-life Career clients. Even the Pre-retirement and
Retirement client may not be knowledgeable of how and when their career
decisions were made. For this reason, a career counselor would want to
know how you were influenced in any career decisions in the past and by
whom. These influences include those of your parents, teachers,
supervisors, mentors, and other significant people throughout your early
and later life.
3. Utilization of Career Inventories and Career Testing.
During subsequent counseling sessions, testing is usually conducted as an
additional facilitation tool to help you and your counselor gain
knowledge about different aspects of yourself that will help in the
decision making process. There are several types of interest,
workplace, and personality inventories that can be administered to help
you obtain a profile of strong points about yourself. Additional
assessment instruments such as aptitude tests and college major
inventories may be administered, if and when they are necessary. Most
assessments are usually self-reporting instruments, and there are no
right or wrong answers. Everyone scores 100% and you'll come out
knowing a little more about yourself and your possible hidden talents
than you ever thought possible!
Most career counselors usually administer three or more assessment
instruments -- or a battery -- because different kinds of information can
be gained from different kinds of instruments and some people will take
to one type of instrument better than to another. Taking a battery of
assessments should be a pleasant experience; they are not like the usual
school-type tests you remember. As mentioned, there are no right or
wrong answers, rather either/or answers. For instance: Would you like
to live in the city or the country? At a party, do you do the
introductions or do you wait to be introduced? Some of the more common
career-related testing instruments administered to clients as part of a
career counseling program include the Strong Interest Inventory,
Myers-Briggs Type Indicator, The Firo-B Workplace Indicator, and The
John Holland Self Directed Search. Results of your assessment battery
are interpreted for you by your counselor. The trained professional
counselor is well versed in recognizing your feelings and may comment
about how you react to each individual instrument. At the very least,
your counselor will explore your feelings about the assessment results
with you. Remember, the testing process is just one tool your counselor
will use, and not even the most important one. You are the only expert
in what you want in a career and in a lifestyle. No test in the world
was ever designed to take the place of your own wants and desires. At
best, the testing will act as a catalyst toward your making your own
choices about your own future.
4. Career Choices
The most important thing to remember is that regardless of your life
stage, it can be perfectly normal to be undecided about your career choice.
It is an extremely important decision. The more undecided you are in the
beginning of your career,
the more chances you will give yourself to explore the many options that
are open to you. If you are later in your career, you may not have
known you had choices when you started out. In either case, the fact is
that the average job seeker will make at least three career transitions
and four to seven job changes throughout his or her life! Nothing is
written in stone. All we really have to take with us and to give to
another employer, or to give to ourselves if we are entrepreneurs, is
our skills and abilities.
In the past, when a person started a job after high school or college,
he or she was "married" to the company. Now they are only living
together! The company does not promise an employee a job from "cradle
to grave." With constant restructuring, takeovers, downsizing, and
mergers, people do not find security from their companies any more. We
find our security, safety, and self-esteem from knowing and marketing
our own set of competencies. A career counselor can help you sort out
what those competencies are by helping you to consider and investigate
these questions:
What is that comes naturally to you? What did you fantasize about
becoming as you were growing up? What subjects were you good at while
attending school? What do you feel passionate about? What are your
hobbies and avocations? What have people encouraged you about or
complimented you on? You may very well know what you don't like, and
may even go to any lengths to avoid working in those areas. It is what
you do like that is sometimes buried deep because of early conditioning
such as parental and societal pressures.
Actually, you can conceptualize your "perfect" job as a point in the middle
of three
intersecting circles. The three circles are 1) your abilities and
skills 2) your interests 3) the local and global marketplace. Your
career counselor will assist you in understanding fully how these three
circles intersect with your unique self.
5. Career Education and Career Information
Job seekers and career transitioners want to be educated about the various
careers that are available to them. They would like more information about
job
descriptions, employment outlooks, and professional qualifications.
Some people explore promotional opportunities, wage and salary
guidelines, and assessment of their talents as it is related to the
world of work. A career counselor can suggest various resource
publications and reference books that may be of specific interest to
you.
These are some of the most popular reference books: The
Dictionary of Occupational Titles, The Occupational Outlook Handbook,
The Guide for Occupational Exploration, The Dictionary of Wages and
Salaries, and various US and State government publication. These are
all readily available in any library. Often recommended are vocational,
and motivational books such as the popular What Color Is Your
Parachute, and The Overnight Job Search Strategy and many, many others.
These line the shelves of any bookstore. This process of reading
books and disseminating career information takes clients out of the
fantasy stage of career development and transfers their job search into
a realistic mode.
6. Exploring Career Paths.
After working with your counselor regarding your needs, interests,
personality, and abilities, interpretation of test scores, and related
reading, you are now ready for career planning or "career pathing." You
can explore at least two or three career paths simultaneously. For
instance, if you excel in mathematics, research, and statistics might
consider a career in insurance as an actuary, or a career as a
statistician, or a business analyst, or a career as a stockbroker.
Additionally, you could look into becoming an economist, a college
professor, or an engineer. All of these positions will utilize your
skills and abilities, and provide you with future aspirations. As you
perform research into various careers, you will begin to narrow down
your preference list based on educated decisions and your own
intuition. Remember -- you are still the only expert!
Then you will learn how to interview or "shadow" people in different
professions to
gain more insight into the actual jobs. Through a process of
elimination you will reach a decision about the best career
possibilities for you. Now you are ready for the job search stage.
7. Resume and Cover Letter Assistance.
Once several career paths are being considered, you and your counselor
will again collaborate on writing and producing a resume emphasizing
your unique and special skills and abilities. The next step is
preparing cover letters that will highlight each of the job preferences
and serve as an advertisement for the client. When the resume and cover
letters are approved and finalized, the actual job search becomes the
client's and counselor's main focus.
8. Career Management and Marketing.
Now you are ready for a very important and crucial part of the career
counseling process; that is, effective personal marketing to achieve
results! The emphasis is on networking. The goal here is to find as
many contacts and referred leads as possible, to ask for advice and
suggestions of key decision makers in your chosen field or fields, and
to get as many names as possible. Notice, the goal is not necessarily
to find a job. That would be too big of a step at the start of a job
search. You will learn to set small goals for yourself as a job seeker.
In this way, you will obtain more "wins" and ultimately achieve
your future goal of landing that coveted job. Career counseling clients
employ career marketing techniques including finding the hidden job
market, developing contacts and conducting information interviews.
Some of the more common methods include replying to newspaper ads, contacting
agencies, and working with search firms. It is extremely important
to network with friends, relatives, and referred leads. The client
also researches target companies, solicits resumes to those firms, and
"pounds the pavement" in order to gain more exposure to certain
industries. Preparation for the job interview, salary negotiations,
and videotaped mock interviews are reviewed and rehearsed with the counselor.
The client is well prepared and can easily discuss his or her strong
points, and the strong points in the resume. Thank you letters and
follow up letters are utilized at appropriate stages of the job search.
You and your career counselor will utilize some or even all of these
processes and techniques. Finally, you are primed for success with
a high degree of self-confidence and the ability to communicate your
skills and abilities to the prospective employer. More importantly,
you will have achieved the competitive edge among other job applicants!
One last point: From our experiences with many clients just like you,
we have found that our clients operate most effectively with balance
in their lives. The ideal work scenario encompasses what they consider
to be the best and most creative aspects of their personalities. Whether
it is building something, writing, utilizing teaching or training skills,
working with numbers, working in the performing arts, working with one's
hands, or using verbal/ persuasive skills, clients decide what type
of creative skills they would like to use at different stages in their
lives. Often skills overlap. By the way, we all add to our repertoire
as we mature and gain more life experience. Each new job is a rung
on our personal career ladder. Career counseling is really a life-long
process...a combination of task work, team work, personal marketing,
and promotion. Former clients tell us that what they have learned in
the career counseling process will stay with them always. They feel
a sense of achievement as they meet larger and larger goals, develop
their own instincts and become empowered to make important decisions
affecting their lives now and in the future. Part
One 08/16/98
Beverly Baskin, MA, NCC, is a Nationally Certified
Counselor and Executive Director of Baskin Business and Career Services Executive
Offices in Woodbridge, Princeton and Marlboro New Jersey Phone: 732-536-0076..
The agency provides a broad range of services to individuals and organizations
including career counseling, executive resume preparation, help with work and
family issues, corporate outplacement, and spouse relocation. The toll free
telephone number is 1-800-300-4079. Ms. Baskin is a contributing author to eight
books on the subject of careers.
Mary Guindon, PhD, is the Chair of the Department of Counseling and Human Services at Johns Hopkins University. She holds a Ph.D. from the University of Virginia and has more than twenty years private practice and consultation experience.
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